FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

How soon must I cancel my appoinment?


You must cancel your appointment within 48 hours of your scheduled appointment date and time.




Do I need to provide any of the cleaning products/materials or equiptment?


No. Not unless you have some specific products or equipment you want us to use.




If I do not cancel my appointment within 24 hours will there be a charge?


Yes there will be a fee of 1/2 of the total cost for the service(s) scheduled.





Billing & Pricing

Find The Best Package For Your Budget

Satisfaction Guarantee

Spotless Commercial Cleaning has provided superior cleaning services to workplaces throughout Louisiana. During that time, we have fine-tuned our services to better meet the exact needs of our clients. For example, we offer free estimates so that we can accurately assess the needs of your space and help us better develop a customized cleaning solution. Little things like these add up to big increases in customer satisfaction. In fact, your satisfaction with our work is guaranteed.

 

How can we guarantee your satisfaction? Take a look:

  • We thoroughly train and screen our employees.
  • Our employees are professional and uniformed.
  • We clearly mark our service vehicles.
  • Our company is licensed, bonded, and insured.
  • We offer customized cleaning services

In addition, we use environmentally friendly cleaning products that are also safe for your workspace! However, if you are not satisfied with our cleaning services, call us within 24 hours and we will provide a cleaning service to remedy the situation, free of charge.

Payments Accepted

We accept checks and VISA, MASTER, DISCOVER, and AMERICAN EXPRESS debit/credit cards. We do not accept cash payments. 

Cancellation Policy

Once you’ve made an appointment with us we have now returned to the appointment time exclusively and respectively for you. If you cancel less than twenty-four (24) hours from your appointment time you will be charged 50% (half) the amount of your agreed rate for the canceled appointment. We kindly ask for a 48 hours notice of cancellation or preferably the most notice you can provide once you know you will not be able to keep the appointment time. We are happy to accommodate you with a rescheduled appointment however that will be subject to availability.

Our Company

Spotless Commercial Cleaning and Supplies, LLC offers professional cleaning services to for-profit and nonprofit organizations to ensure a cleaned work environment. We also sell cleaning supplies for residential and commercial cleaning. 

Head Office

202 N. Thomas Drive, Suite 2

Shreveport, LA 71107

Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: 9am - 8pm

1-888-984-8787 

info@iamcejay.com

© 2020 by Spotless Cleaning, LLC.  

Owned and Operated by CeJay Enterprises of LA, LLC

1-888-984-8787